jit baj's Privacy Policy
Here is a full account of how important your personal information is to us, and how it is collected, stored, and used.
Table of Contents
Introduction and Scope
jit baj is an online gaming and sports betting platform serving users in Bangladesh. This Privacy Policy ("Policy") describes how jit baj manages the personal information of users while they use its website, mobile application, and related services ("Platform").
This Policy applies to all individuals who create an account on the jit baj platform, browse it, or use any of its services. By continuing to use the Platform, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions and must be read together with that document.
jit baj places the highest priority on protecting your information. We collect and process your personal information in accordance with international data protection standards, and it is never sold to third parties without your consent.
Information Collection
jit baj collects user information through various means. The types of information collected and the circumstances in which they are collected are described in detail below.
2.1 Registration and Account Information
The following information is collected from you when you create an account:
- Full name and date of birth
- Email address and mobile number
- Permanent and current address
- National ID card or passport number (for identity verification)
- Username and password chosen by the user
2.2 Financial Transaction Information
We collect financial transaction information during deposits and withdrawals. This includes details of transactions carried out through bKash, Nagad, Rocket, and bank transfers. However, full bank card numbers or financial PIN numbers are not stored by us.
2.3 Automatically Collected Information
The following information may be collected automatically while you use the Platform:
- IP address and device type
- Browser type and version
- Date, time, and location of access (general)
- Gaming activity logs on the Platform
- Information on how long you spent on each page
2.4 Communication Information
When you contact our customer support, information from that interaction — including live chat messages and email exchanges — may be recorded. These records are used to improve service quality and to resolve any disputes.
Purposes of Using Information
jit baj uses collected information only for specific and legitimate purposes. Those purposes are described in detail below:
Disclosure of Information and Third Parties
jit baj does not sell your personal information to third parties. However, information may be shared in the specific circumstances described below:
4.1 Service Support Partners
jit baj works with certain trusted technology and payment partners to operate the Platform. These partners receive only the amount of information needed to carry out their specific tasks and are required to follow the same privacy standards.
4.2 Legal Obligations
If a valid order is received from a court, government authority, or regulatory body, jit baj may disclose information in compliance with the law. In such cases, we will make every effort to notify you in advance, unless prohibited by law.
4.3 Business Restructuring
In the event of a company merger, acquisition, or sale of assets, user information may be transferred. In that case, the same privacy policy will be maintained under the new ownership, and users will be notified in advance.
4.4 International Data Transfers
In some cases, your information may be processed outside Bangladesh. For such transfers, we ensure that adequate data protection measures are in place in the receiving country.
Cookies and Tracking Technologies
The jit baj Platform uses cookies and similar technologies to improve the user experience and to ensure the Platform is functioning correctly.
5.1 Essential Cookies
These cookies are necessary for the basic operation of the Platform. They are used to maintain login status, carry out security checks, and manage sessions. Without these cookies, the Platform will not function properly.
5.2 Functional Cookies
These cookies are used to remember your preferences, language selection, and personalized settings. They save you the trouble of reconfiguring the same settings on every visit.
5.3 Analytics Cookies
These cookies help analyze how the Platform is used and identify areas that need improvement. The information from these cookies is generally statistical and does not identify individuals.
5.4 Cookie Controls
You can disable or delete cookies through your browser settings. However, disabling essential cookies may disrupt some important functions of the Platform.
Data Security Measures
jit baj has adopted industry-standard technical and organizational measures to keep your personal and financial information secure.
However, transmitting information over the internet is not entirely without risk. Even with the highest precautions, we cannot guarantee that all risks will be eliminated. You are therefore advised to keep your account password secure and not to share it with anyone.
Data Retention Period
jit baj retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or for as long as required to meet legal obligations.
7.1 Information on Active Accounts
While your account is active, your registration information, transaction history, and gaming activity records are retained. This information is necessary for providing services and resolving any disputes.
7.2 After Account Closure
Even after an account is closed or becomes inactive, certain information may be retained for a specified period for legal compliance, fraud prevention, and financial audit purposes. This period is determined by applicable law.
7.3 Inactive Accounts
For accounts that have been inactive for an extended period, we may archive the information after notifying the user in advance, or delete it after a set period of time.
User Rights
Every user registered with jit baj has certain rights over their own information. We fully respect these rights.
- Right of Access: You may ask to know what information we hold about you. Upon a reasonable request, we will provide a copy of that information.
- Right to Rectification: If any of your information is incorrect or incomplete, you may request a correction. This can be done through your account or by contacting customer support.
- Right to Erasure: In certain circumstances, you may request that your information be deleted, although this may not be fulfilled in full if legal obligations apply.
- Right to Object to Processing: You may object to your information being used for marketing purposes, and we will act accordingly.
- Data Portability: You may request your account information in a standard format.
- Submitting a Complaint: If you have any complaint about how your information is handled, please contact our customer support directly.
To exercise these rights and to learn more about jit baj, visit our About Us page.
Protection of Minors
All services on jit baj are for individuals aged 21 or above only. Those under 21 are not permitted to open an account or use the Platform.
If we suspect that a minor has created an account, we will immediately suspend that account and delete any information collected. Age verification during identity checks is an essential part of our registration process.
For more information on building responsible gaming habits and setting your own limits, please read our Responsible Gaming policy.
Changes to the Policy
jit baj reserves the right to amend this Privacy Policy as needed. The Policy may be updated due to technological changes, new legal requirements, or changes to services.
10.1 Notice of Changes
Before any significant change, we will send a notification to your registered email address and a notice will be displayed on the Platform. For minor editorial changes, only the "Last updated" date at the top of the page will change.
10.2 Acceptance of the Revised Policy
Continued use of the Platform after a change will be taken to mean that you have accepted the revised Policy. If you do not agree to the new terms, you may close your account at any time.
10.3 Previous Versions
Upon request, we can provide previous versions of this Policy so that you can compare the changes.
Contact
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us. jit baj's customer service team is available 24 hours a day, 7 days a week to assist you in Bengali and English.
Visit our FAQ section to find answers to common questions — you will find answers there about accounts, payments, and privacy.